Overview
Rivo: Loyalty Program, Rewards is designed to help Shopify merchants retain customers and increase sales through loyalty programs, rewards, referrals, and customer accounts. It provides tools to create engaging experiences that encourage repeat purchases and build stronger customer relationships. Rivo is particularly useful for businesses looking to implement tiered loyalty programs, offer cash back, points, discounts, and store credit, and integrate these features with their existing POS and marketing systems.
Key Features
- Reward Programs: Helps you create customized loyalty programs that reward customers for purchases and engagement, encouraging repeat business.
- Memberships & VIP Tiers: Enables you to establish exclusive membership programs and VIP tiers, providing special benefits to your most valuable customers.
- Referrals: Helps you implement referral programs that incentivize customers to spread the word about your store, acquiring new customers through word-of-mouth.
- Cash Back Programs: Allows you to offer cash back rewards to customers, providing an alternative to traditional points-based systems.
- Points: Helps you award points for various actions, such as purchases, reviews, and social media engagement, increasing customer interaction.
- Discounts & Coupons: Enables you to generate and distribute discounts and coupons to incentivize purchases and reward loyal customers.
- Store Credit: Helps you offer store credit as a reward or refund option, encouraging customers to return and spend their credit in your store.
Seamless Integrations
- Shopify POS: Works with Shopify POS to seamlessly integrate loyalty programs into your in-store sales, providing a consistent customer experience.
- Checkout: Integrates with the Shopify checkout to allow customers to redeem rewards and points during the purchase process, increasing conversion rates.
- Klaviyo: Integrates with Klaviyo to send targeted email marketing campaigns based on loyalty program status and rewards, improving customer engagement.
- Gorgias: Works with Gorgias to provide customer support agents with loyalty program information, enabling personalized assistance.
