Overview
Attentive: SMS + MMS Marketing is designed to help e-commerce businesses increase their revenue through effective SMS marketing strategies. It provides tools to create and automate SMS campaigns, capture customer information, and send targeted messages. This app is particularly useful for businesses looking to engage customers on mobile devices, recover abandoned carts, and promote new products or offers directly via text message.
Key Features
- SMS Campaigns: Create and send SMS campaigns to promote products, announce sales, and engage your customer base.
- Pop-ups: Use pop-ups to capture email and SMS opt-ins, growing your contact lists for future marketing efforts.
- Abandoned Cart: Send automated SMS messages to customers who have abandoned their carts, encouraging them to complete their purchase.
- Browse Abandonment: Re-engage customers who viewed products but didn't add them to their cart with targeted SMS messages.
- Back-in-Stock Emails: Automatically notify customers via SMS when products they're interested in are back in stock, driving sales and improving customer satisfaction.
- AI Generation: Use AI to generate effective SMS marketing copy, saving time and improving campaign performance.
Seamless Integrations
- Checkout: Integrate directly with your Shopify checkout to capture phone numbers and send transactional SMS messages.
- Gorgias: Connect with Gorgias to manage customer support inquiries received via SMS, providing a unified customer service experience.
- Okendo: Integrate with Okendo to collect and display customer reviews via SMS, building trust and social proof.
- LoyaltyLion: Connect with LoyaltyLion to send SMS updates about loyalty points and rewards, encouraging repeat purchases.
- Zendesk: Integrate with Zendesk to manage customer support inquiries received via SMS, ensuring efficient customer service.
- Rebuy: Integrate with Rebuy to send personalized product recommendations via SMS, increasing average order value.
- Loop Returns: Integrate with Loop Returns to send SMS updates about returns and exchanges, improving customer satisfaction.
