Top 24 Returns and Exchanges Apps for Shopify Stores in 2026

Automated returns solution for brands to save time and recapture revenue on returns

What merchants say: Merchants highly recommend this app for streamlining the return and exchange process, noting its robust features like customizable options and a branded returns page that integrates seamlessly with Shopify. They appreciate the ease of setup and user-friendly interface, which enhances customer satisfaction and helps retain revenue. The support team is also praised for their responsiveness and effectiveness in handling issues, often through immediate assistance and video calls.

1,234 reviews given by store owners

Make returns easy. Win shoppers back. Recover revenue with exchanges, store credits and smart upsell

What merchants say: Merchants report significant improvements in managing returns and exchanges, noting a decrease in return rates by 16-21% and an increase in exchanges by 38%. They praise the app for its user-friendly interface, seamless Shopify integration, and robust customer support. Customization options and flexible pricing meet diverse business needs, enhancing customer satisfaction and operational efficiency. Merchants describe it as a transformative tool for handling returns more effectively.

679 reviews given by store owners

Elevate shopper experiences with premium returns, shipping & fulfillment, email marketing & checkout

What merchants say: Merchants highly recommend this app for its exceptional customer support and seamless Shopify integration. It effectively manages returns and exchanges, with a support team that quickly resolves complex issues. The app enhances operations with features like marketing tools and post-purchase upsells, and offers customization options to meet specific business needs. Its scalability and positive impact on growth make it ideal for small and growing businesses.

431 reviews given by store owners

Returns that turn to profit by incentivizing exchanges and providing a self-service returns portal.

What merchants say: Merchants highly recommend this app for improving the efficiency of returns and exchanges, highlighting its user-friendly interface and quick resolution features that enhance customer satisfaction. The app's robust features, including direct returns management and seamless Shopify integration, ensure reliability and ease of use. The support team is also praised for their responsive and professional service.

414 reviews given by store owners

Automate returns, claims, tracking, and fraud prevention to boost loyalty and grow revenue.

What merchants say: Merchants highly recommend this app for its responsive customer support and user-friendly interface, which simplifies the management of returns and exchanges. It integrates seamlessly with Shopify, easing setup and reducing the workload on support teams. Regular updates are also appreciated for enhancing functionality and aligning with business needs, ultimately optimizing the returns process and improving service quality.

392 reviews given by store owners

Automate returns & exchanges with a branded self-service return portal for easy returns management.

What merchants say: Merchants highly recommend this app for streamlining returns and exchanges, praising its user-friendly interface and customizable features that align with specific policies. The ability for customers to easily generate return labels and QR codes enhances the customer experience. Integration with Shopify is smooth, and the support team is noted for their responsive and helpful service, available 24/7 via live chat and email.

363 reviews given by store owners

Create and manage auto returns & exchanges, return labels, policy. Connect to all shipping carriers.

What merchants say: Merchants highly recommend this app for streamlining returns and exchanges, noting its user-friendly interface and seamless Shopify integration. It offers customizable features to tailor the return process and is particularly valued for its exceptional customer support. The app is free, providing significant value and functionality, making it ideal for startups and small businesses seeking to enhance operational efficiency and customer satisfaction.

289 reviews given by store owners

更安心、更高效的售后保障解决方案，聚焦跨境运输高频风险

What merchants say: Merchants highly value this app for boosting customer trust and satisfaction, noting its positive effects on conversion rates and repeat purchases. Features like Shipping Protection and Product Accident Warranty are easy to integrate and enhance the checkout experience. The automated claims process and customizable insurance plans help reduce customer service disputes and operational costs. The support team is also praised for their quick and effective assistance.

243 reviews given by store owners

Cross-border & UK domestic returns made easy! Automate and simplify your returns, exchanges, refunds

What merchants say: Merchants appreciate this app for its easy setup and user-friendly interface, enhancing both customer and retailer experience. Its automated returns process and professional portal appearance boost customer trust and reduce workload. The app's effective integration, customization, and responsive support team add value, making it cost-effective, especially for small to medium-sized businesses. Additional features cater specifically to UK-based merchants, offering flexible return logistics.

212 reviews given by store owners

Automate returns/exchanges and protect orders with real-time updates and comprehensive coverage.

What merchants say: Merchants appreciate this app for boosting customer trust and sales by reducing shipping issues and simplifying returns. It offers protection against loss, damage, and theft with a seamless Shopify integration and no coding required. The self-service claims process cuts down on support tickets. Merchants praise its reliable performance, easy setup, and responsive customer support that provides efficient solutions.

196 reviews given by store owners

Manage returns with an automated returns and exchanges portal, return tracking & return label, etc

What merchants say: Merchants highly recommend this app for streamlining returns and exchanges, noting its robust features like automatic refunds and extensive customization options. The integration with Shopify is seamless, and the intuitive interface makes management easy. Merchants appreciate the customizable returns portal that supports various policies. Exceptional customer support is frequently highlighted, with a team responsive to resolving issues and implementing feedback.

128 reviews given by store owners

AI-powered returns automation app: encourage exchanges, store credits & turn refunds into revenue.

What merchants say: Merchants highly value this app for automating and streamlining returns and exchanges, enhancing efficiency and customer satisfaction. They appreciate its seamless Shopify integration, AI-driven features, and customizable policies that minimize manual effort. The interface is user-friendly, facilitating easy management of returns. Merchants also praise the app's reliability and the responsive, effective customer support team.

125 reviews given by store owners

PostCo is an AI-powered returns platform that flags fraud, protects your revenue and drives upsells.

What merchants say: Merchants highly recommend this app for streamlining returns and exchanges, noting its user-friendly interface, easy setup, and customizable features like automatic label generation and QR codes. Integration with shipping and payment systems is seamless, enhancing operational efficiency and customer satisfaction. The support team is praised for their responsiveness and effectiveness, and the app's ability to convert refunds into future sales via gift vouchers is particularly valued.

96 reviews given by store owners

Advanced returns, exchanges, credit, and labels. Streamline return operations and reduce refunds.

What merchants say: Merchants highly recommend this app for streamlining returns and exchanges, enhancing operational efficiency and customer satisfaction. It features intuitive setup, seamless Shopify integration, and compatibility with major shippers like Royal Mail and UPS. Key features include automated return labels, customizable rules, and flexible exchange options. Merchants also praise the reliable app performance and exceptional, responsive customer support.

94 reviews given by store owners

Save hours on returns and exchanges with a simple admin portal and optional customer self-serve.

What merchants say: Merchants highly recommend this app for streamlining returns and exchanges, enhancing efficiency and customer satisfaction. Its user-friendly interface, intuitive design, and seamless Shopify integration are praised. Features like automated returns contribute to smoother operations. Merchants also value the reliable performance and exceptional customer support, noting quick and professional assistance that often exceeds expectations.

89 reviews given by store owners

Make returns simple: automatic refunds, exchanges, store credit, labels, and Shop app integration

79 reviews given by store owners

Integrated Delhivery, Bluedart, DTDC, IndiaPost, Ekart, Smartr, Amazon Shipping, Xpressbees &more

What merchants say: Merchants highly recommend this logistics app for its time-saving and efficiency-enhancing features, including forward shipping, reverse logistics, and return management. They praise its cost-effectiveness, user-friendly interface, and smooth Shopify integration. Key features like bulk booking and label printing, along with reliable shipment tracking, are particularly valued. Strong customer support through direct calls and WhatsApp is also frequently highlighted.

76 reviews given by store owners

Simplify your returns, exchanges, store credit, returns labels with self-registration & more

74 reviews given by store owners

Simplify returns – for you and your customers!

69 reviews given by store owners

Create, import, update & send gift cards in bulk. Refund on gift card. Discount codes & store credit

50 reviews given by store owners

Manage returns and exchanges effortlessly with return label automation, custom branded Return Portal

39 reviews given by store owners

Digital Wallet. Offer cashbacks and enable customers to pay for orders via wallet.

38 reviews given by store owners

One app to automate returns, exchanges, refunds, store credits, and RTOs

34 reviews given by store owners

All-in-One returns platform with automated exchanges, refunds, store credit, and label generation

32 reviews given by store owners