Overview
Chaty allows you to add various chat buttons to your Shopify store, including WhatsApp, Facebook Messenger, and Telegram. This helps you improve customer interaction by providing multiple convenient channels for customers to reach out. It's designed for Shopify store owners looking to increase engagement and potentially boost conversions by offering immediate support and communication options. With Chaty, you can make it easier for customers to connect with your business.
Key Features
- Chat Buttons: Add chat buttons for WhatsApp, Facebook Messenger, Line, and 20+ other platforms, providing customers with their preferred communication method.
- Welcome Messages: Greet visitors with customized welcome messages to encourage interaction and provide initial assistance.
- Business Hours: Set specific business hours to manage availability and ensure customers know when they can expect a response.
- Agent Avatar: Display an agent avatar to personalize the chat experience and build trust with customers.
- Customization: Customize the color and font of the chat window to align with your store's branding.
- Sale Banners: Display sale banners within the chat window to promote special offers and drive sales.
- Chat Window: Create a dedicated chat window for seamless customer interaction.
Seamless Integrations
- WhatsApp: Enables direct communication with customers via WhatsApp, a widely used messaging platform, for quick support and order updates.
- Facebook Messenger: Allows customers to contact you through Facebook Messenger, providing a familiar and convenient channel for inquiries.
- Telegram: Offers Telegram integration, catering to customers who prefer this messaging app for communication.
- Email: Provides an email integration, allowing customers to send inquiries directly to your email address.
- Viber: Integrates with Viber, giving customers another option to connect with your business through their preferred messaging platform.
