Overview
Cashify helps Shopify merchants in India reduce losses from fraudulent Cash on Delivery (COD) orders. It verifies order legitimacy through IVR calls, SMS confirmations, or One-Time Passwords (OTP) sent to the customer's phone. This app is designed for businesses experiencing high rates of COD order cancellations or returns due to fake orders. By confirming orders before fulfillment, Cashify helps save on shipping costs and wasted inventory.
Key Features
- Fraud Prevention: Helps you minimize losses from fake or undeliverable COD orders by verifying customer intent before shipping.
- Phone Confirmation: Enables you to automatically call customers to confirm their COD orders, ensuring they are genuine and reducing return rates.
- SMS Confirmation: Allows you to send SMS messages to customers, prompting them to confirm their order and delivery address, reducing errors and improving delivery success.
- One-Time Password (OTP): Provides an extra layer of security by sending an OTP to the customer's phone number, which they must enter to confirm their order.
- Address Validation: Helps ensure accurate delivery by validating customer addresses, reducing shipping errors and failed deliveries.
Seamless Integrations
- Checkout: Integrates directly into the Shopify checkout process, allowing for seamless order verification without disrupting the customer experience.
