Overview
Cashfree CODFIRM & Checkout helps Shopify merchants reduce Return to Origin (RTO) on Cash on Delivery (COD) orders and improve overall conversion rates. It provides tools to confirm orders via phone and SMS, offer prepaid incentives, and customize the checkout experience. This app is designed for stores that rely on COD payments and want to minimize losses due to unfulfilled orders, while also providing a smoother checkout process for customers.
Key Features
- Custom Fees: Add custom fees to COD orders, helping to offset the costs associated with this payment method.
- Prepaid Incentives: Offer discounts or other incentives to customers who choose to pay online, encouraging them to switch from COD.
- Hide Payment Type: Hide specific payment types at checkout based on conditions you set, streamlining the payment options for your customers.
- Rename Payment Types: Rename payment options to make them more appealing or clear to customers, such as changing "Cash on Delivery" to "Pay on Delivery".
- Phone Confirmation: Require customers to confirm their order via phone, reducing the likelihood of fraudulent or abandoned orders.
- SMS Confirmation: Send SMS messages to customers for order confirmation, providing a convenient and reliable way to verify their purchase.
- Address Validation: Validate customer addresses during checkout to ensure accurate delivery and reduce shipping errors.
Seamless Integrations
- Checkout: Integrates directly with the Shopify checkout to provide a seamless and customized payment experience.
- Customer Accounts: Works with Shopify customer accounts to personalize the checkout process and save customer information.
- Freshchat: Integrate with Freshchat to provide customer support and answer questions related to order confirmation.
- Gupshup: Connect with Gupshup to send automated SMS messages for order confirmation and updates.
- AiSensy: Integrate with AiSensy for WhatsApp-based order confirmations and customer communication.
- Tellephant: Use Tellephant for phone-based order confirmations and customer support.
- Netcore: Integrate with Netcore to send personalized email and SMS messages for order confirmation and marketing.
- Yellow.ai: Connect with Yellow.ai for AI-powered customer support and order confirmation via chat.
