Overview
The COD: Advanced Cash on Delivery app helps Shopify merchants reduce fraud associated with Cash on Delivery (COD) orders and provides options to charge fees for COD orders. It's designed for stores experiencing high rates of COD order cancellations or returns due to fake orders. By implementing phone and SMS verification, along with optional COD fees, you can improve order fulfillment rates and protect your profit margins.
Key Features
- Custom Fees: Charge a fee for Cash on Delivery orders, helping to offset the costs associated with processing these payments and potentially discouraging fraudulent orders.
- Prepaid Incentives: Encourage customers to choose prepaid payment options by offering incentives, reducing your reliance on COD and its associated risks.
- Fraud Prevention: Implement phone and SMS confirmation to verify the authenticity of COD orders, helping you identify and prevent fake orders.
- One-Time Password (OTP): Use OTP verification via SMS to confirm customer orders, adding an extra layer of security and reducing the likelihood of fraudulent transactions.
- Custom Messages: Send custom SMS messages to customers for order verification and updates, improving communication and customer satisfaction.
- Shipping Options: Tailor COD verification and fee application based on shipping options, giving you control over how COD is handled for different delivery methods.
- Fake Accounts: Helps identify and prevent orders from fake accounts using phone number verification.
Seamless Integrations
- Checkout: Integrates directly into the Shopify checkout process, providing a seamless verification experience for your customers.
- Customer Accounts: Works with customer accounts to enhance verification and personalize the customer experience.
- WhatsApp: Send order verification messages via WhatsApp, providing an alternative communication channel for customers.
- SMS: Utilize SMS for order verification and notifications, ensuring reliable communication with customers.
