Overview
Fairing is a post-purchase survey app designed to help you understand your customers better. By collecting feedback after a purchase, you can gain valuable insights into customer behavior, preferences, and motivations. This information is essential for refining your business strategies, improving customer lifetime value (LTV), and ultimately increasing sales. Fairing is designed for Shopify merchants who want to make data-driven decisions and build stronger relationships with their customers.
Key Features
- Conditional Logic: Create surveys that adapt to customer responses, ensuring you gather the most relevant information.
- Custom Styles: Design surveys that match your brand's look and feel, providing a consistent customer experience.
- Drag-and-Drop Editor: Easily build and customize surveys without any coding knowledge.
- Real-Time Editing: See your changes as you make them, ensuring your surveys look exactly as you intended.
- Multi-Language Support: Reach a global audience by creating surveys in multiple languages.
- Customer Satisfaction Measurement: Track customer satisfaction scores to identify areas for improvement.
- Market Research: Gather valuable market research data to inform product development and marketing strategies.
Seamless Integrations
- Checkout: Integrate directly into the Shopify checkout process to capture post-purchase feedback.
- Shopify POS: Collect feedback from in-store customers using Shopify POS integration.
- Customer Accounts: Personalize surveys based on customer account data for more relevant insights.
- Google Analytics: Track survey performance and analyze data in Google Analytics.
- Klaviyo: Integrate survey data with Klaviyo to personalize email marketing campaigns.
- Google Sheets: Export survey data to Google Sheets for in-depth analysis and reporting.
