Overview
Real ID helps Shopify merchants reduce fraud and chargebacks by providing secure, scalable, and automated ID verification. This app is designed for businesses that need to confirm the identity of their customers before fulfilling orders. It provides tools to validate orders, hold suspicious transactions, and receive alerts for high-risk activity, helping you sell with greater confidence.
Key Features
- Identity Verification: Helps you confirm customer identities automatically to prevent fraudulent orders and reduce chargebacks.
- Order Validation: Helps you validate orders by checking customer IDs against known fraud indicators.
- Order Hold: Helps you automatically place orders on hold when suspicious activity is detected, giving you time to investigate.
- Chargeback Protection: Helps you reduce chargebacks by verifying customer identities before shipping orders.
- High-Risk Alerts: Provides notifications when high-risk orders are placed, allowing you to take immediate action.
- Fraud Notifications: Sends you email and app notifications about potential fraud, enabling quick responses.
- Automated Workflows: Helps you automate your fraud prevention processes with customizable workflows.
Seamless Integrations
- Shopify POS: Integrates with Shopify POS to verify identities for in-person transactions, reducing fraud in your physical store.
- Checkout: Integrates directly into the Shopify checkout process to verify customer IDs before orders are placed.
- Customer Accounts: Works with Shopify customer accounts to streamline identity verification for returning customers.
- Shopify Flow: Integrates with Shopify Flow to automate fraud prevention workflows based on specific triggers.
- REST API: Provides a REST API for custom integrations and advanced fraud prevention strategies.
- Webhooks: Uses webhooks to send real-time fraud notifications to your preferred applications.
- Checkout Extensibility: Extends the Shopify checkout with custom ID verification steps.
