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Re:amaze AI Chat Helpdesk

  • by Shopify
  • Free plan available. Free trial available.
Built for Shopify

Re:amaze centralizes customer support across channels. Manage email, SMS, social media, and more in one place. Start improving customer experience today!

About the Re:amaze AI Chat Helpdesk

Support customers faster with AI chatbots, live chat, and a multichannel helpdesk.

Re:amaze combines AI chatbots, live chat, and a multichannel helpdesk to help you convert more shoppers and support customers faster. Manage email, chat, social, SMS, and calls in one inbox with built-in CRM tools. Use AI to generate replies, automate workflows, and personalize support. Link conversations to orders, revenue, returns, and reviews—all in one view. Boost engagement, save time, and keep customers coming back.

  • Unify email, social, SMS, voice conversations for all stores in a single inbox
  • Manage, modify, and create Shopify orders directly in customer support and chats
  • Use AI to write replies, build chatbots, summarize, and create FAQ articles
  • Automate common tasks and patterns with data and rules to save time
  • Satisfaction surveys, status pages, push notifications to keep customers engaged

App highlights:

    • Use directly in Shopify admin
    • Works with the latest themes

Integrations with:

  • PageFly
  • Shogun
  • ReCharge
  • GemPages
  • Bold Subscriptions
  • BEST Currency Converter