Overview
Propel Replay & Session Record helps you understand how customers are interacting with your Shopify store. It records shopper sessions, providing valuable insights through replay, heatmaps, analytics, and surveys. This allows you to identify areas for improvement in your user experience, ultimately leading to increased conversions and customer satisfaction. Designed for store owners of all skill levels, Propel Replay offers an intuitive interface and easy installation. Gain a deeper understanding of customer behavior and optimize your store for better results.
Key Features
- Session Replay: See exactly how customers navigate your site, helping you identify usability issues and areas of friction.
- Heatmaps: Visualize where customers click, move, and scroll, enabling you to optimize page layouts for better engagement.
- Real-time Tracking: Monitor visitor activity as it happens, providing immediate insights into customer behavior.
- Activity Tracking: Track key events and actions taken by customers, allowing you to understand their journey through your store.
- Replay Filtering: Segment and filter recordings based on various criteria, such as page views or visitor IP, to focus on specific customer groups.
- Lifetime Value (LTV): Understand the long-term value of your customers, helping you prioritize your marketing efforts.
- Broken Links: Identify and fix broken links on your site, ensuring a smooth and frustration-free customer experience.
Seamless Integrations
- Checkout: Understand customer behavior during the checkout process, helping you identify and address any points of friction that may be causing cart abandonment.
- Product Pages: Analyze how customers interact with your product pages, allowing you to optimize product descriptions, images, and layouts for increased conversions.
- Marketing Apps: Integrate with your existing marketing apps to gain a holistic view of customer behavior across all touchpoints.
- Analytics Apps: Connect with other analytics platforms to enhance your data analysis and reporting capabilities.
