Overview
Synctrack is a Shopify app designed to help merchants avoid PayPal holds and reserves by automatically syncing order tracking information to PayPal and Stripe. This helps ensure that PayPal has the necessary information to verify shipments, reducing the likelihood of funds being held. It's designed for Shopify store owners who want to improve payment efficiency and customer satisfaction by providing real-time tracking updates. Synctrack helps you automate a crucial part of order fulfillment, saving time and preventing potential payment issues.
Key Features
- Real-time Tracking: Helps you keep customers informed with up-to-the-minute tracking information, reducing inquiries and improving satisfaction.
- Automations: Helps you automate the process of syncing tracking numbers to PayPal and Stripe, saving time and preventing errors.
- Payment Status Updates: Helps you monitor the payment status of orders, allowing you to proactively address any issues and prevent delays.
- Custom Notifications: Helps you keep customers informed with customized email notifications about their order status, enhancing the customer experience.
- Multi-Carrier Support: Helps you track shipments from various carriers, providing comprehensive tracking coverage for all your orders.
- Dashboards: Helps you gain insights into your order fulfillment process with visual dashboards that track key metrics.
Seamless Integrations
- PayPal & Stripe: Helps you automatically sync tracking information to these payment gateways, reducing the risk of holds and reserves.
- PayPal Express Checkout: Helps you ensure tracking information is synced for orders placed through PayPal Express Checkout, maintaining payment efficiency.
- PayPal Dispute Resolution: Helps you provide necessary tracking information during dispute resolution, improving your chances of a favorable outcome.
- Facebook & Instagram Channels: Helps you keep customers informed about their orders placed through these channels, improving customer satisfaction.
