Google Chrome extension icon Discover Shopify App Detector Extension.

Add to Chrome
Navi+ TabBar/Mega Menu Builder

Detective FAQ Chat & Helpdesk

  • by Shopify
  • Free plan available. Free trial available.
Built for Shopify

Detective FAQ provides a complete FAQ solution to create offline customer support. Free plan available! Get started today.

About the Detective FAQ Chat & Helpdesk

Overview

The Detective FAQ app provides a straightforward way to build a comprehensive FAQ section for your Shopify store. This helps reduce the burden on your live customer support by answering common questions proactively. It's designed for merchants of all sizes who want to improve customer satisfaction and save time by providing readily available answers to frequently asked questions. With Detective FAQ, you can create a helpful resource that addresses customer inquiries 24/7.

Key Features

  • HTML: Use HTML to format your FAQ content and add custom styling.
  • Rich text editor: Easily format your FAQ content with a user-friendly rich text editor.
  • Images: Enhance your FAQ answers with relevant images to provide visual support.
  • Accordions: Organize your FAQs into collapsible accordions for a clean and user-friendly experience.
  • Custom templates: Choose from custom templates to match your brand's aesthetic.
  • Product page: Display FAQs directly on your product pages to address specific product-related questions.
  • Collection page: Add FAQs to your collection pages to answer common questions about product categories.
  • FAQ page: Create a dedicated FAQ page to centralize all your customer support information.
  • Custom font and color: Customize the font and color scheme of your FAQs to align with your brand identity.

Seamless Integrations

  • No Integrations Specified

App highlights:

    • Use directly in Shopify admin
    • Works with the latest themes

Integrations with:

  • PageFly
  • Shogun
  • ReCharge
  • GemPages
  • Bold Subscriptions
  • BEST Currency Converter