Overview
TrackingMore is an all-in-one order tracking app designed to enhance the post-purchase experience for your Shopify store. It helps you build trust with customers and reduce support inquiries by providing real-time updates on order status. This app is ideal for merchants who want to offer a branded tracking experience and keep customers informed every step of the way, leading to increased customer satisfaction and repeat purchases.
Key Features
- Branded Tracking Page: Allows you to create a customized tracking page with your logo and branding, providing a consistent customer experience.
- Order Lookup Page: Helps customers quickly find their order status without needing to contact support, reducing customer service workload.
- Real-time Tracking: Provides up-to-the-minute updates on order status, keeping customers informed and reducing anxiety about delivery.
- Custom Tracking Link: Enables you to share a unique tracking link with customers for easy access to order information.
- Global Tracking: Supports tracking orders from multiple carriers worldwide, simplifying international shipping management.
- Estimated Delivery Date: Provides customers with an estimated delivery date, improving transparency and managing expectations.
- Analytics: Offers dashboards to analyze shipping performance and identify areas for improvement.
Seamless Integrations
- Shopify Flow: Automates tracking updates and notifications within your Shopify workflow, saving time and improving efficiency.
- Klaviyo: Integrates with Klaviyo to send personalized tracking updates via email, enhancing customer communication.
- Loox: Displays customer reviews on your tracking page, building trust and social proof.
- Desers CJ Dropshipping: Works with Desers CJ Dropshipping to automatically track dropshipped orders.
- Slack: Sends tracking notifications to your Slack channels, keeping your team informed about shipping updates.
- Gorgias: Connects with Gorgias to provide tracking information directly within customer support tickets, improving response times.
