Overview
Trackr is an order tracking app designed to help Shopify merchants improve customer satisfaction and reduce support inquiries. By integrating with over 2100 carriers, Trackr provides real-time order updates, estimated delivery dates, and branded tracking pages. This allows customers to easily monitor their shipments, reducing anxiety and improving their overall experience. Trackr is ideal for businesses of all sizes looking to enhance their post-purchase experience and build stronger customer relationships.
Key Features
- Branded Tracking Page: Helps you create a consistent brand experience by customizing the tracking page with your logo and branding.
- Order Lookup Page: Helps customers quickly find their order status using an order number or email address, reducing support requests.
- Real-time Tracking: Helps you provide up-to-date information on shipment status, keeping customers informed and reducing uncertainty.
- Custom Tracking Link: Helps you share a direct tracking link with customers for easy access to order information.
- Estimated Delivery Date: Helps you set clear expectations by displaying estimated delivery dates, improving customer satisfaction.
- Global Tracking: Helps you track orders from anywhere in the world with support for over 2100 carriers.
- Analytics: Helps you gain insights into shipping performance with dashboards and order export functionality.
Seamless Integrations
- USPS, UPS, DHL, YunExpress, China Post: Provides comprehensive tracking coverage by integrating with major shipping carriers.
- Klaviyo: Helps you send targeted email updates based on shipment status, improving customer communication.
- Omnisend: Helps you automate SMS and email notifications for shipment updates.
- Segment.io: Helps you track customer behavior and personalize the tracking experience.
