Overview
WhatFlow helps you automate key customer communication workflows using WhatsApp. This app is designed for Shopify merchants who want to improve customer engagement, recover abandoned carts, and provide timely order updates. By automating these processes, WhatFlow helps you save time and increase sales by keeping customers informed and engaged throughout their purchase journey.
Key Features
- Multi-language Support: Communicate with your customers in their preferred language, expanding your reach and improving customer satisfaction.
- Push Notifications: Send timely updates and reminders to customers via WhatsApp, keeping them informed about their orders and promotions.
- COD Verification: Verify Cash on Delivery (COD) orders via WhatsApp to reduce fraudulent orders and improve order fulfillment efficiency.
- Shipping Alerts: Automatically send shipping updates to customers, reducing customer inquiries and improving the post-purchase experience.
- Order Updates: Keep customers informed about the status of their orders with automated WhatsApp updates, increasing transparency and trust.
- Chat Buttons: Add WhatsApp chat buttons to your store to enable instant communication with customers, addressing their queries and improving sales conversions.
- Order Fulfillment: Automate order processing and fulfillment updates through WhatsApp, keeping customers informed and reducing manual effort.
Seamless Integrations
- Shopify Flow: Connect WhatFlow with Shopify Flow to build custom automation workflows based on specific triggers and conditions within your Shopify store.
- WhatsApp: Directly integrates with WhatsApp to send automated messages and updates to your customers.
- WhatsApp Business: Designed to work with WhatsApp Business, providing a reliable and scalable platform for customer communication.
