Overview
Zigpoll Customer Surveys helps you understand your customers better through post-purchase and on-site surveys. It's designed for Shopify merchants who want to gain valuable insights into customer behavior, improve attribution, and boost sales. With Zigpoll, you can easily create customizable surveys without needing any coding skills, making it accessible for all merchants to gather and analyze customer feedback.
Key Features
- Post-Purchase Surveys: Gather valuable insights immediately after a purchase to understand customer satisfaction and identify areas for improvement.
- On-Site Surveys: Collect feedback directly on your website to understand visitor behavior and optimize the customer journey.
- AI Insights: Get AI-powered analysis of survey responses to quickly identify trends and actionable insights.
- Analytics Dashboard: Track survey performance and customer feedback in real-time with an intuitive analytics dashboard.
- Custom Reports: Create custom reports to analyze specific data points and gain deeper insights into your customer base.
- Abandoned Cart Surveys: Understand why customers abandon their carts and identify opportunities to recover lost sales.
- Segmentation: Segment survey responses based on customer behavior and demographics to personalize your marketing efforts.
Seamless Integrations
- Shopify Flow: Automate survey triggers and workflows to streamline your customer feedback process.
- Klaviyo: Integrate with Klaviyo to send targeted email campaigns based on survey responses and customer segments.
- Mailchimp: Connect with Mailchimp to add survey data to your email marketing strategy and personalize customer communications.
- Google Analytics: Integrate with Google Analytics to track survey performance and understand how it impacts your website metrics.
- Gorgias: Connect with Gorgias to provide customer support based on survey feedback and address customer concerns efficiently.
- ActiveCampaign: Integrate with ActiveCampaign to automate marketing and sales processes based on survey data.
